Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Kryssa för rutan för att visa att du har läst och förstått villkoren.
Du måste godkänna våra villkor för att bekräfta din bokning.
1/29
Boka mer än 7 dagar i förväg för kostnadsfri avbokning.
8.9
  • Underbart läge
  • Enastående personal
  • Utmärkt renlighet
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Beskrivningen av objektet

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! Visa regler för boendet

Kolla tillgänglighet

Recensioner och betyg

  • Värde för pengarna 8.7

  • Säkerhet 9.3

  • Plats 8.7

  • Personal 9.3

  • atmosfär 9.2

  • Renlighet 8.6

  • Utrustning 8.6


Senaste recensionerna

  • 10.0

    Superb

    16 jun 2018
    Great place, the owner is so friendly and welcoming. Would absolutely stay again. Loved it. Great kitchen and good breakfast
    Sverige, Kvinde, 18-24
  • 9.7

    Superb

    28 maj 2019
    One of the best hostel ive been to. The social spaces were filled with things to do and the staff were really helpful. Separate shower, toilet and sink is also a huge plus. Would stay again.
    Sverige, Man, 18-24
  • 9.4

    Superb

    18 apr 2019
    We arrived late and came to a friendly atmosphere and a lot of happy people in the bar having a really good time. Clean and quite rooms. Nice common areas and ok breakfast.
    Sverige, Kvinde, 41+
  • 9.1

    Superb

    17 aug 2016
    Väldigt nytt och rent! Bra frukost! Dock konstiga badrum .. Ingen riktig dörr
    Sverige, Kvinde, 18-24
  • 8.9

    Utmärkt

    01 jul 2017
    Ligger en 20 minuters promenad utanför centrum (ett ganska bra avstånd tycker jag). Är 20 årig tjej som reser ensam, bodde i mixed dorm och var supernöjd. Hela hostelet var väldigt fräscht och som en stor ungdomsgård, alltså väldigt lätt att träffa nya människor. Det enda dåliga var egentligen att den inkludera frukosten bestod av en croissant, några kex och Nutella. OBS! kostar det 10 euro att tvätta där. Väldigt nöjd!
    Sverige, Kvinde, 18-24
  • 8.3

    Utmärkt

    21 mar 2017
    Nice interior. The rooms were clean and safe but ours did not include a table+chair as the pictures show. Staff was nice and helped us out a lot. The hostel smelled of moist and mold, also the corridors smelled whenever someone showeref and the toilet-smell spread allover the hostel due to the sliding doors. The girls toilet-area could use a lock and a shelf+more hangers and the showercurtains were moldy. Toiletseat broken in the receptiontoilet. Overall nice stay tho! Close to Il duomo.
    Sverige, Kvinde, 18-24
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Utrustning

Kostnadsfri
  • Gratis bykort
  • gratis frukost‎
  • Gratis internetadgang
  • Gratis stadstur
  • Gratis WiFi
  • Handdukar ingår
  • Lakan ingår
Tjänster
  • Bankfack
  • Boka växling
  • Cykelparkering
  • Gemensamt rum
  • Hårtorkar
  • Kassaskåp
  • Kylskåp
  • Kök
  • Luftkonditionering
  • Läslampa
  • Microwave
  • Parkering
  • Spis
  • Strykjärn / strykbräda
  • Takfläkt
  • Tillträde med nyckelkort
  • Tvättmaskin
  • Tørretumbler
  • Utensilier
  • Varma duschar
Allmänt
  • Bagageförvaring
  • Cykeluthyrning
  • Dygnetruntöppen reception
  • Fax
  • Internetadgang
  • Rundresa/Kundtjänst
  • Sen utcheckning
  • Städning
  • Tvättmöjligheter
  • Övervakning dygnet runt
Mat och Dryck
  • Bar
  • Cafe
  • måltider finns
  • Möjligheter till te och kaffe
Underhållning
  • Biljarttafel
  • Bordfodbold
  • Brädspel
  • dvd'er
  • Spelsal
  • Wi-Fi


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