Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Kryssa för rutan för att visa att du har läst och förstått villkoren.
Du måste godkänna våra villkor för att bekräfta din bokning.
1/29
Boka mer än 14 dagar i förväg för kostnadsfri avbokning.
8.9
  • Underbart läge
  • Enastående personal
  • Utmärkt renlighet
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Beskrivningen av objektet

The Queen Hostel is the most social hostel in Milan. We have an onsite bar and all guests get a FREE welcome drink on arrival.

We are located a 2 minute walk from transport stops that can quickly get you to anywhere in Milan. And if you want to walk, the famous Duomo Cathedral ('Duomo di Milano' in Italian!) is a brisk 20 minute walk through some true local Milan suburbs and sights.

We have an amazing Team here at the Queen! Together we speak more than 10 languages. Everyone is kind, accommodating and always ready to help - JUST ASK US. Hostel events like Karaoke, cooking classes, making pasta classes, drinking games and club crawl add to an incredible experience every night while you are staying with us in Milan.

Breakfast is FREE. Towels are FREE. WiFi is awesome and of course FREE doh!

Well priced BAR and fun activities such as billiards, table soccer and games surrounding it makes for a bustling social atmosphere which gets filled with tons of people from every corner of the world.

From all of us at the Queen Hostel - we cannot wait to meet you !!! Visa regler för boendet

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Recensioner och betyg

  • Värde för pengarna 8.8

  • Säkerhet 9.1

  • Plats 8.6

  • Personal 9.3

  • atmosfär 9.4

  • Renlighet 8.6

  • Utrustning 8.9


Senaste recensionerna

  • 10.0

    Superb

    16 jun 2018
    Great place, the owner is so friendly and welcoming. Would absolutely stay again. Loved it. Great kitchen and good breakfast
    Sverige, Kvinde, 18-24
  • 9.7

    Superb

    28 maj 2019
    One of the best hostel ive been to. The social spaces were filled with things to do and the staff were really helpful. Separate shower, toilet and sink is also a huge plus. Would stay again.
    Sverige, Man, 18-24
  • 9.4

    Superb

    05 jul 2019
    Very nice Hostel with friendly Staff! Great if you want to meet new people and have a good time. Would definitely recommend it to solo or group travelers. We stayed in the 5 female dorm, it was very clean with comfortable beds. A bit smallish but it was not a problem. Would go back!
    Sverige, Kvinde, 18-24
  • 9.4

    Superb

    18 apr 2019
    We arrived late and came to a friendly atmosphere and a lot of happy people in the bar having a really good time. Clean and quite rooms. Nice common areas and ok breakfast.
    Sverige, Kvinde, 41+
  • 8.9

    Utmärkt

    05 aug 2019
    Definitely a place I would recommend. But still there is room for improvement. 1) I stayed in a 6 bed room. And 2 of 3 beds made a lot of noise from the smallest movement.. 2) something that did bother me was, the “quality” of the staff was uneven. Some of them were super nice and helpful while others wasn’t helpful at all. It’s sound odd but it’s confusing. Other than that, the place is great! Fantastic atmosphere, easy to make new friends. Good shower and toilet, also pretty clean.
    Sverige, Man, 25-30
  • 8.9

    Utmärkt

    01 jul 2017
    Ligger en 20 minuters promenad utanför centrum (ett ganska bra avstånd tycker jag). Är 20 årig tjej som reser ensam, bodde i mixed dorm och var supernöjd. Hela hostelet var väldigt fräscht och som en stor ungdomsgård, alltså väldigt lätt att träffa nya människor. Det enda dåliga var egentligen att den inkludera frukosten bestod av en croissant, några kex och Nutella. OBS! kostar det 10 euro att tvätta där. Väldigt nöjd!
    Sverige, Kvinde, 18-24
  • 8.3

    Utmärkt

    28 jun 2019
    Good place to stay for groups of younger people, at least if you go for a dorm. It's a party hostel which is fun but also meant loud music even during the day which can be a bit too much. Awesome atmosphere with a lot of happy and social travellers. The staff was nice and social. What could have been improved would be the plastic cups in the bar. I can see how they are practical during a party but at other times it's very unpleasant to drink out of. I'm a grown up, I can handle glassware!
    Sverige, Man, 25-30
  • 8.3

    Utmärkt

    21 mar 2017
    Nice interior. The rooms were clean and safe but ours did not include a table+chair as the pictures show. Staff was nice and helped us out a lot. The hostel smelled of moist and mold, also the corridors smelled whenever someone showeref and the toilet-smell spread allover the hostel due to the sliding doors. The girls toilet-area could use a lock and a shelf+more hangers and the showercurtains were moldy. Toiletseat broken in the receptiontoilet. Overall nice stay tho! Close to Il duomo.
    Sverige, Kvinde, 18-24
  • 8.0

    Utmärkt

    20 jul 2019
    Great hostel
    Sverige, Mixad grupp, 25-30
  • 7.7

    Mycket bra

    23 aug 2019
    Unfortunately there's is a very strong smell of moulds on the reception floor, which includes the bar and the chicken. I don't thinks it's very safe for the guest or the employee to be in that area to long.
    Sverige, Man, 25-30
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Utrustning

Kostnadsfri
  • Gratis bykort
  • gratis frukost‎
  • Gratis internetadgang
  • Gratis stadstur
  • Gratis WiFi
  • Handdukar ingår
  • Lakan ingår
Tjänster
  • Bankfack
  • Boka växling
  • Cykelparkering
  • Gemensamt rum
  • Hårtorkar
  • Kassaskåp
  • Kylskåp
  • Kök
  • Luftkonditionering
  • Läslampa
  • Microwave
  • Parkering
  • Spis
  • Strykjärn / strykbräda
  • Takfläkt
  • Tillträde med nyckelkort
  • Tvättmaskin
  • Tørretumbler
  • Utensilier
  • Varma duschar
Allmänt
  • Bagageförvaring
  • Cykeluthyrning
  • Dygnetruntöppen reception
  • Fax
  • Internetadgang
  • Rundresa/Kundtjänst
  • Sen utcheckning
  • Städning
  • Tvättmöjligheter
  • Övervakning dygnet runt
Mat och Dryck
  • Bar
  • Cafe
  • måltider finns
  • Möjligheter till te och kaffe
Underhållning
  • Biljarttafel
  • Bordfodbold
  • Brädspel
  • dvd'er
  • Spelsal
  • Wi-Fi


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