Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If more than 1 months notice is given then only the booking deposit (10%) will be lost. If less than 1 month, but more than 14 days notice then the cancellation fee is 50% of the total. If less than 14 days notice is given then there will be no refund due at all.

Additional Terms and Conditions

1. Arrivals and Departures
New arrivals may check into their rooms after 2pm each day. Guests may arrive earlier and leave their luggage at the hostel but access to rooms will not be granted until after 2pm. Departing guests must remove all their belongings from their room, and check out, before 10am. After this time guests may make use of the luggage storage facilities but all possessions must be removed from the room and the security card handed back to reception.
2. Guest Behaviour
The comfort, safety and security of our guests is of paramount importance to Palmers Lodge. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor, failure of any individual group member to do so will result in the expulsion of the whole group.
3. Smoking
Smoking is not permitted anywhere within the Palmers Lodge premises. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided outside the building for guests who wish to smoke.
4. Personal Property
Guests may use secure lockers (located under each bed), the luggage store (located outside) and/or lockers located in the basement however it remains the guest's responsibility to ensure that their personal belongings are secure at all times. Palmers Lodge accepts no liability for the loss, theft or damage to property however sustained or caused.
5. Palmers Lodge Property
Upon check in guests will receive a security card for access to both the hostel and their room. These cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the card will result in a £5.00 charge which may be charged against the customer's credit card.
6. Liability
Except in relation to death or personal injury caused by our negligence Palmers Lodge's liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For Group Bookings of over 20 persons you will need to contact Hostelworld's groups department directly to make sure that we allocate as many of you in the same room(s).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Du måste godkänna våra villkor för att bekräfta din bokning.

Palmers Lodge - Hillspring at Willesden Green

Boka mer än 14 dagar i förväg för kostnadsfri avbokning.
  • Utmärkt läge
  • Fantastisk personal
  • Utmärkt renlighet
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Vi älskar detta hostel!

Det blir vår tummen upp för genomgående höga kundbetyg.

Hostelworld säger

Översatt av Google Palmers Lodge - Hill på Willesden Green kontinuerligt beröm av Hostelworld besökare för sin ljusa och glada, "fläckfritt och hygieniskt" renhet, med "bekväma, robusta, trä" våningssängar med mörkläggningsgardiner. Våra recensenter uppskattar "mycket vänliga och hjälpsamma" personal som är "ett gott skratt"; en Hostelworld gäst sade vandrarhemmet "kändes mer som en familj och socialt hotell" än en genomsnittlig vandrarhem. Vi gillar att både dörrar och skåpen är säkrade genom passerkort. Platsen är också bra - Vandrarhemmet har parkeringsplatser och ligger fem minuter från Jubilee tunnelbanelinjen, medan en 24h busshållplatser utanför.

Beskrivningen av objektet

Recently voted one of London's best, Palmers Lodge Hillspring promises to give you a stay you will love and never forget. Stylish common areas combined with a great social atmosphere makes Hillspring a great and unique place to meet other travellers during your stay!

Our location near the underground is great to jump on the tube and head down to the city hotspots, attractions and nightlife. With Wembley Stadium (and Wembley Arena) just minutes away by tube, Hillspring is the place to stay if you are going to an epic game or show-stopping concert.

Hillspring is in a very friendly neighbourhood and we have taken great care when it comes to your safety & security with our key-cards system. You can prepare a meal in our self-catering kitchen or relax in the lounge and watch the latest game. We have a 24-hour reception so you can come and ask us questions at any time about your trip or stay with us at Hillspring.

We don't like hidden costs as much as you do which is why our beds are pre-made and come with linen all for free, so you can hop straight into bed after checking in! We also have free Wi-Fi everywhere in the hostel for all our lodgers to stay connected to home and the world.

Just some of our facilities and services:

- 24-hour reception and staff

- Check-in time 2 pm, but you're always welcome to arrive before as we can store your luggage in our secure luggage room

- Check-out time 10 am

- Logged and coded key-card door access

- Free luggage lockers in every room

- En-suite rooms available

- Coach and car parking available

- Full CCTV coverage for added security

- Free linen and beds which are pre-made

- Lounge areas

- Large selection of rooms including double, twin and dormitory rooms

- Heavy-duty laptop and valuables safes at reception

- Ground floor reception and rooms

- Group and individual luggage storage

- Free Wi-Fi everywhere and PC access

- Washing and drying facilities available

- Self-service kitchen available

- Souvenirs and toiletries sales at reception

Please note that reservations for the night of the 31st December will be subject to a no-cancellation policy.

Guests are reminded that once they have paid on the day of check-in, no refunds will be issued. Visa regler för boendet

Kolla tillgänglighet

Recensioner och betyg

  • Värde för pengarna 8.4

  • Säkerhet 8.7

  • Plats 7.5

  • Personal 8.5

  • atmosfär 7.9

  • Renlighet 8.2

  • Utrustning 8.0

Senaste recensionerna

  • 9.7


    02 nov 2019
    The kitchen area was really really tiny, do not expect a company of more than 2 people at once in there at the same time. Unfortunate since Palmers Lodge otherwise seemt to have it all! Clean rooms, felt more like a hotel than a hostel! Ok commonarea. Actually an amazing breakfast, didn't expect much but it was more than ok! As much toast, juice, cereals, coffee as wanted + 1croissant. Also closer to the city than I expected! Less than 15min w subway. Safe neighbour hood etc.
    Sverige, Kvinna Group, 18-24
  • 9.7


    10 jun 2019
    Excellent place, nice and clean and nice bar. Free breakfast included too.
    Sverige, Man, 31-40
  • 8.0


    03 feb 2019
    Good value (breakfast included!!) and a generally nice stay. Comfortable beds and good size lockers, however the room was very warm (room 302). The fire alarm went off in the middle of the night. It wasn't an emergency but we got no info about it from the staff... The kitchen should have been much bigger considering the number of guests. There was only one fridge, one stove etc... and there was also a rat in there. According to the bartender, the rat's name is Michael.
    Sverige, Kvinde, 18-24
  • 7.1

    Mycket bra

    03 okt 2019
    Stayed at Palmers lodge with my family. We didn’t spend a lot of time at the hostel other than sleeping. Overall it was a nice stay. A bit worn down but clean. The only time I had a complain was a weird noice coming from the water pipes when we had gone to bed. Annoying but the reception had free ear plugs. This noice only happened one of the nights.
    Sverige, Par, 41+
  • 6.9


    16 jul 2017
    Good for a couple of days! Good connections in to the city!
    Sverige, Kvinde, 18-24
  • 5.1


    11 okt 2019
    Det här boendet har bra tillgänglighet för den som ska röra sig mellan Wembley arena och King's cross, och receptionen är öppen dygnet runt. Är detta högst på ens priolista så uppfyller boendet det. Däremot är det dammigt överallt och stopp i typ var tredje toalett. Det finns inte separata duschrum för herrar och damer och ingen möjlighet till ett avskilt rum för att hänga av sig kläder innan man går in i duschen/torka sig efter. Spår av vägglöss på lakanen. Inget vidare!
    Sverige, Kvinde, 25-30
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  • Gratis bykort
  • Gratis internetadgang
  • Gratis stadstur
  • Gratis WiFi
  • Lakan ingår
  • Adaptrar
  • Bankfack
  • Cykelparkering
  • Gemensamt rum
  • Hårtorkar
  • Kabel TV
  • Kassaskåp
  • Kylskåp
  • Kök
  • Läslampa
  • Microwave
  • Parkering
  • Strykjärn / strykbräda
  • Tillträde med nyckelkort
  • Tvättmaskin
  • Tørretumbler
  • Utensilier
  • Utomhusterrass
  • Varma duschar
  • Bagageförvaring
  • Dygnetruntöppen reception
  • Express-incheckning/-utcheckning
  • Handdukar att hyra
  • Internetadgang
  • Postservice
  • Rundresa/Kundtjänst
  • Städning
  • Tvättmöjligheter
  • Övervakning dygnet runt
Mat och Dryck
  • Möjligheter till te och kaffe
  • Biljarttafel
  • Brädspel
  • Spelsal
  • Wi-Fi



  • 2012

    Extra stora hostels världen över

Palmers Lodge - Hillspring at Willesden Green säger

Översatt av Google Jag tror att det som gör vårt vandrarhem verkligen speciell är vår atmosfär. Vi är i en modern byggnad full av samlarföremål och knäppa interiörer boutique, med skräddarsydda våningssängar som har gardiner och nattlampor för extra avskildhet i våra stora sovsalar. Våra gäster verkar uppskatta att de har möjlighet att både koppla av efter en lång dag eller att gå med i publiken och umgås om de vill.
Vi är ganska nära Kensal Green där du hittar den berömda All Souls Cemetery. Den Neasden Templet ligger också i närheten; Detta arkitektonisk pärla är den första och största traditionella hinduiska tempel i världen utanför Indien och en måste attraktion öppen för alla besökare. Runt hörnet i Kilburn, rekommenderar jag besöker The Tricycle Theatre. Det är den perfekta kultur fix, som omfattar en utmanande och nyskapande teaterprogram, en biograf och ett konstgalleri, samt ett café och bar, och röstades "Londons vackraste film" av Vogue magazine. Esther, Försäljning & Marknadschef