- Sverige, Kvinde, 18-24
- 25 Recensioner
When I checked out they made me pay too much and said that the deposition I have paid was 10% when it actually is 12%. And I did not get a receipt. If you decide to go here ALWAYS take a mototaxi even if it's a short walk (even then I felt pretty unsafe).
The guest was attacked outside of our hostel. She informed us that her belongings were stolen 3/5 blocks from The Point Mancora. Although we do our best to inform guests of local dangers, unfortunately we can not be responsible for the safety of our guests or their belongings outside of the hostel. We did offer to call the police at the time however the guest said that she did not want to go there. The guest decided to checkout of the hostel before 8am, however our reception is only open from 8am to 10pm and the staff member who checked her out did not have access to the system to make an accurate calculation and had to make an approximation. We are really sorry to hear any of our guests have had a negative experience outside the hostel and we wish her luck in the rest of her travels.
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